AAOMS Store Customer Service

Contact Us

Questions? Contact AAOMS Communications and Publications via the online form or call 847-678-6200 or 800-822-6637. AAOMS staff is available Monday through Thursday 8:30 a.m. to 5 p.m. CT and Friday 8:30 a.m. to 4:30 p.m. CT
(excluding holidays).

Pricing Policy

AAOMS reserves the right to revise any publication, product or system requirements and change prices without notice and without incurring obligation. Member prices stated are only for AAOMS members and their staff. If a price change occurs, adjustments will be made to your order. All orders must be prepaid. Payment can be made with American Express, Discover, Mastercard or Visa.

Shipping Policy

Orders are processed within one to two business days. Orders placed before noon CT Monday to Friday (excluding holidays) will be processed the same day. Orders placed after noon CT will be processed the next business day. Guaranteed delivery of all in-stock materials within two weeks after receipt of order. Orders are shipped by UPS Ground unless stated otherwise. If the shipping address is a P.O. Box, the order will be shipped by USPS Mail.

Return Policy

Returns and adjustments for print products are accepted within 30 days of purchase, if returned in the original packaging and with all components intact.

Please include a copy of the packing slip. Reimbursement is limited to the publication cost only as shown herein. We will do everything possible to process your return promptly. Failure to provide the requested information may cause a delay. Send returns to:

AAOMS Publications
8940 West 192nd Street
Unit G
Mokena, IL 60448

Digital products are not eligible for returns.

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